Price Drops

FaQs

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  • HOW MUCH DOES IT TAKE MY ORDER TO ARRIVE?
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Between 24 and 48 hours in Spanish Peninsula (since the date of payment).

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For canary and balearic islands, ceuta and melilla, or other countries, between 5 and 7 days.

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  • WHEN DO I GET THE PACKAGE? 
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Mondays to Fridays, from 9.00 to 19.00

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  • IS THERE A MINIMUN ORDER?
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No

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  • IS THERE A FREE SHIPPING?
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Yes, to any order superior to 200€ in Spanish Peninsula.

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Canary or Balearic islands, Ceuta, Melilla or other countries receive a 10 € discount for any order superior to 200€.

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  • DO YOU SHIP TO OTHER COUNTRIES?
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Yes. We do deliver to multiple european countries, according with each country shipping cost.

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  • CAN I GET MY ORDER IN PHYSICAL SHOP?
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Yes, while we are open. We are located in Alfonso XIII, nº18 de Guijuelo (Salamanca), next to the church.

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When your package is ready we will contact you by sms or email.

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≤200€

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>200€

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SPAIN

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Spanish Peninsula

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9’90

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Free

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Balearic Islands

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20

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10

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Canary Islands

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60

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50

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Ceuta

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Ask

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Ask

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Melilla

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Ask

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Ask

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UE

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Andorra

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60

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50

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Austria

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50

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40

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Belgium

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50

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40

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Bosnia Herzegovina

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190

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180

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Bulgaria

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90

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80

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Cyprus

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250

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240

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Czech Republik

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60

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50

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Denmark

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60

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50

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Eslovakia

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70

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60

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Estonia

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80

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70

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Finland

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90

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80

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France

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30

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20

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Germany

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50

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40

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Gibraltar

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40

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30

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Greece

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90

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80

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Hungary

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70

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60

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Ireland

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70

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60

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Italy

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50

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40

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Latvia

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80

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70

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Liechtenstein

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120

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110

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Lithuania

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70

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60

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Luxemburg

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60

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50

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Malta

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120

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110

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Monaco

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80

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70

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Netherlands

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60

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50

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Norway

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90

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80

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Poland

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60

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50

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Portugal

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15

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5

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Romania

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90

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80

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Slovenia

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80

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70

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Sweden

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90

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80

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Swizterland

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90

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80

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Ucrania

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190

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180

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UK

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50

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40

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Other Countries

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Ask

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Ask

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  • ARE THERE ANY DIFFERENT SHIPPING METHOD?
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Depends on the destination: Here are different prices, taxes included.

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  • IS IT SAFE TO BUY IN ALMA DE IBÉRICO?
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Yes. Whatever payment method you choose, we have all the safety measures to ensure your payment.

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Our online shop has Secure Payment with SSL, and it is included in the Safe Electronic Trade Platform that allows to identify the buyer´s credit card through password.

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  • ARE THERE ANY DIFFERENT PAYMENT METHODS? ARE THERE ANY EXTRA COST?
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Credit or Debit card: Maestro, MasterCard, Visa. Without extra-cost.

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Paypal: Paypal may charge extra cost.

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Pay by bank wire: Without estra-cost

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Agree payment by phone: If you want to tell us about other payment method.

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  • CAN I CANCEL MY ORDER?
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Yes, if the order is still not processed, you can make the cancellation without any extra cost.

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Otherwise you have 7 days, but the shipping costs will be applied to you. (Exclude the orders specially prepared to the client)

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  • WHAT SHOULD I DO IF THE PACKAGE RECEIVED IS NOT CORRECT?
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If one or more products do not correspond with your order, we will send you the correct products or we will repay you the prize of the product by the same payment method you used.

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Alma de Ibérico will assume the extra shipping costs as long as the product remains intact.

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  • WHAT IF ANY PRODUCT DOES NOT ARRIVE IN GOOD CONDITIONS?
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If one or more products arrive in bad conditions due to the transport we will send you a new one, or refund you the price of the product.

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In any case, we will advise you to check the condition of your package in the time of the arrival, and if you see any deterioration due to the transport you should report it in the waybill before sign it.

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Also, you should contact us in 24 hours from the arrival of the package.

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